Personal Data Protection Law

  

Explanation and Privacy Policy on Protection of Personal Data

Below are the fundamental details regarding the protection of personal data transferred to Rivus. Rivus presents the following explanations to the attention of our customers and third parties using our website, in order to fulfill the disclosure obligation arising from Article 10 of the Law on the Protection of Personal Data No. 6698 (KVKK). Rivus reserves the right to update this Explanation on the Protection of Personal Data in accordance with changes that may be made in the current legislation.

1. What is the Legal Basis for Rivus Collecting Personal Data?

Various regulations exist concerning the use of our customers' personal data. The principles for the protection of personal data are primarily defined by the KVKK. Additionally, Law No. 6563 on Regulation of Electronic Commerce also contains provisions related to the protection of personal data. Certain criminal sanctions are envisaged for the protection of personal data through provisions of Turkish Penal Code No. 5237.

Furthermore, in order to fulfill our obligations arising from the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts, it is necessary to collect and use data.

2. What Methods Does Rivus Use to Collect Personal Data?

The data provided by customers who conduct transactions on the website www.rivus.com.tr is processed by Rivus in accordance with the consent of our customers and legal provisions.

The website www.rivus.com.tr, owned by Rivus, is a site where cookies may be used. A cookie is a file consisting of letters and numbers, stored on the internet browser or hard drive of the device being used, enabling identification of the device in use.

In order to provide better service to visitors of www.rivus.com.tr and within the framework of legal obligations, Rivus will collect, process, share with third parties, and securely store your browsing information, provided it is not used outside the purposes and scope specified in this Explanation on the Protection of Personal Data.

The cookies on www.rivus.com.tr store information collected through log files, empty gif files, and/or third-party sources to create a summary related to your preferences. They may track your browsing information and/or usage history on the site to tailor promotions specifically for you, enhance the content of the website or mobile application according to your preferences, and determine your preferences.

The website www.rivus.com.tr uses session cookies and persistent cookies. A session identification cookie ends when you close your browser, while a persistent cookie remains on your hard drive for an extended period. You can remove persistent cookies and reject both session and persistent cookies by following the instructions provided in your internet browser's "help" file or by visiting "www.allaboutcookies.org" or "www.youronlinechoices.eu". If you reject persistent or session cookies, you can still continue to use the website or mobile application, but you may not have access to all functions or your access may be limited.

3. How Are Website Cookies Used?

Cookies on www.rivus.com.tr are used to remember your preferences and personalize your website usage. This usage includes storing your password to keep your website session open continuously across visits, thereby saving you the hassle of entering your password multiple times during each visit.

They are also used to track how you use the website, including monitoring how you accessed the website, what content you viewed on the website, and the duration of your visit.

Cookies on www.rivus.com.tr are used for advertising/promotional purposes to present content and advertisements more relevant to your interests. This allows us to offer you personalized content, promotions, and products that may interest you based on your use of the website or mobile application, and to avoid presenting content or opportunities that you have previously indicated you do not want.

4. How Does the Website Use Third-Party Cookies for Advertising and Retargeting?

Cookies on www.rivus.com.tr may also activate "advertising technology" to present advertisements that it believes may interest you when you visit search engines, websites where the website advertises, and/or other websites or mobile applications. Advertising technology uses information about your previous visits to the website and websites where the website advertises to present personalized advertisements to you. To recognize you, a unique third-party cookie may be placed on your browser when presenting these advertisements. You can remove persistent cookies and reject both session and persistent cookies by following the instructions provided in your internet browser's "help" file or by visiting "www.allaboutcookies.org" or "www.youronlinechoices.eu".

5. For What Purposes Does Rivus Use Personal Data?

Rivus may record, store, update, disclose, transfer, classify, and process personal information to the extent permitted by law and as required.

Your personal data is used for the following purposes:

• Confirming the identity information of those who shop/use services through the website/mobile applications,
• Storing address and other necessary information for communication,
• Contacting our customers regarding the terms, conditions, updates of contracts we conclude under the Distance Sales Contract and the Law on Consumer Protection, and providing necessary information,
• Organizing all records and documents that will form the basis of transactions, whether in electronic (internet/mobile, etc.) or paper medium,
• Fulfilling obligations undertaken under contracts concluded in accordance with the relevant provisions of the Distance Sales Contract and the Law on Consumer Protection,
• Providing information to public officials upon request and in accordance with legislation regarding matters related to public safety,
• Providing our customers with a better shopping experience, informing our customers about our products that may be of interest based on our customers' interests, conveying campaigns,
• Improving customer satisfaction, recognizing customers who shop/use services through the website and/or mobile applications, using them in customer circle analysis, and using them in various marketing and advertising activities, and organizing surveys electronically and/or physically through affiliated organizations,
• Offering recommendations to our affiliated institutions and solution partners and informing our customers about our services,
• Evaluating customer complaints and suggestions regarding our services,
• Fulfilling our legal obligations and utilizing our rights arising from current legislation.

6. How Does Rivus Protect Your Personal Data?

The personal data shared with Rivus is under the supervision and control of Rivus. As the data controller, Rivus has taken responsibility to establish and implement the necessary organization and technical measures to protect the confidentiality and integrity of information in accordance with relevant current legislation. Aware of our obligation in this regard, penetration tests are periodically conducted in accordance with international and national technical standards concerning data privacy, and we inform you that we always update our data processing policies.

7. Does Rivus Share Your Personal Data?

The sharing of personal data of our customers with third parties occurs within the framework of customer consent and, as a rule, personal data is not transferred to third parties without the consent of our customers.

However, personal data is shared with courts and other public institutions due to our legal obligations and limited to these obligations. Additionally, personal data may be transferred to contracted third parties to provide the committed services and conduct quality control of the services provided.

During data transfer to third parties, necessary technical and legal measures are taken to prevent rights violations. However, Rivus is not responsible for breaches occurring within the risk area of the third party responsible for data protection policies.

Your personal data may be shared with Rivus shareholders, directly/indirectly, domestic/foreign subsidiaries, program partner institutions and organizations with whom we collaborate to conduct our operations, domestic/foreign individuals and institutions from whom we receive cloud storage services, domestic/foreign organizations with whom we have agreements for sending commercial electronic communications to our customers, advertising agencies, and survey companies, and domestic/foreign other third parties and relevant business partners.

8. What Are Your Rights Arising from the Law on Protection of Personal Data?

Under the KVKK, you have the rights to:

• Learn whether your personal data is processed,
• Request information if your personal data has been processed,
• Learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
• Learn the third parties to whom your personal data is transferred, domestically or abroad,
• Request correction if your personal data is incomplete or incorrectly processed within the scope of Article 7 of the KVKK,
• Request deletion or destruction of your personal data within the scope of Article 7 of the KVKK,
• Request notification of the actions taken in accordance with subparagraphs (d) and (e) to third parties to whom your personal data has been transferred,
• Object to the occurrence of a result against you due to the analysis of your personal data exclusively through automated systems.

9. How Can I Stay Informed about Legislative Changes Regarding Personal Data?

Your rights under the KVKK are Rivus's obligations. We would like to inform you that we process your personal data with this awareness and in accordance with the legislation, we will update this information on our page according to new legislation and you can easily follow the updates on this page at any time.

10. How Can I Ensure That My Data Is Kept Up-to-date and Accurate?

Under Article 4 of the KVKK, Rivus has the obligation to keep your personal data accurate and up-to-date. In this context, in order for Rivus to fulfill its obligations arising from current legislation, we kindly request our customers to share accurate and up-to-date data with Rivus. If your data undergoes any changes, we kindly request you to contact us through the communication channels listed below to update your data.

11. Would You Like to Ask Rivus Questions Regarding Your Personal Data?

You can reach us at any time via the email address [email protected] for any questions or comments you may have regarding your personal data.