To track your order, you can check it from the My Account/Orders section after logging in. You can also track the cargo of your order by clicking on the order tracking heading at the top of the home page.
Within 14 days from the date you receive your order; You can create your return and exchange requests from the My Return Requests section on the My Account page after logging in to the site. If you wish, you can also request a refund by filling out the Easy Return Form.
RETURN CONDITIONS:
Please remember the following for exchange and return: When we receive your package, the condition of the products is checked before making a size change or refund. Returned items must be in the same condition as when you received them.
Products must not have been worn, washed, worn out or subjected to any process that would damage the form of the product.
For hygiene reasons, returns of Jewelry - Swimsuit & Bikini products are not accepted.
Returns of Leather Products are not accepted.
Products must be returned with their labels and invoices. Return and exchange requests for your online purchases cannot be made in our stores.
In case of a partial refund in discount campaigns in the cart, if the total amount of unreturned products does not meet the campaign amount condition, the discount voucher will be canceled and the refund will be made accordingly.
For purchases made with the buy 3 pay 2 campaign, if the partial refund violates the campaign conditions, the rights earned from the campaign will be canceled and the campaign earnings will be deducted from the refunded amount.
You can make your payments by money order and credit card.
You can use your promotional or discount codes by entering them in the My Gift Certificates box on the My Cart page.
To get support on the issue, you can create a request from the My Account/My Support Requests tab and forward it to our team. Our support team will contact you via e-mail within 3 to 5 business days.
You can add it to your favorites from the product detail page, and access your saved favorite products from the my account/my favorites tab.
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